'No Answer to request' error when trying to init

[Michael Fanning]

Morning. I have an error when submitting an init request through the MCDU as above. I have tried to init the flight through the AOC menu as well, and that doesn't work. My Simbrief profile and SayIntentions API key are correct in the control centre. The flightplan appears in the EFB. I don't know what's going on, any help would be appreciated. I'm using the latest experimental build. Thanks.

[Duncan MacKellar]

17 minutes ago, Michael Fanning said:

Morning. I have an error when submitting an init request through the MCDU as above. I have tried to init the flight through the AOC menu as well, and that doesn't work. My Simbrief profile and SayIntentions API key are correct in the control centre. The flightplan appears in the EFB. I don't know what's going on, any help would be appreciated. I'm using the latest experimental build. Thanks.

Please email support (at) flightsimlabs (dot) com with the following: 

NEO - fsl-common\FSLabs\A321-NEO\Data\ATSU

and your AOCService.log from fsl-common\FSLabs\AOCService

The AOCService log will be the latest timedate stamped one.