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[Resolved] can not download liveries


hyojin kee

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Posted

Hi recently i visit this forums site for downloading liveries.

i do my email verification and wait for few days. at the last i can sign in my account on this web site.

 

but still i can see the msg one the right side that is sorry you are not permitted to download this file.

 

may i know what is the reason that i can not download file?

 

thank you for your advise.

Norman Blackburn
Posted
7 minutes ago, h jin kee said:

may i know what is the reason that i can not download file?

Hello,

I authorised your account however unless you have made purchases you will be unable to download liveries.  

Posted

thank you for your reply. I already purchase A320-X last 2018. 

how can i approve it and please let me know any procedure to prove it.

 

thank you.

Norman Blackburn
Posted
9 minutes ago, h jin kee said:

thank you for your reply. I already purchase A320-X last 2018. 

how can i approve it and please let me know any procedure to prove it.

Send us an email support at flightsimlabs dot com with your purchase details.

Posted

alright a while ago i sent email support@flightsimlabs.com about my inquiries.

 

thank you

Norman Blackburn
Posted
1 minute ago, h jin kee said:

alright a while ago i sent email support@flightsimlabs.com about my inquiries.

I have checked and don't see any from the email address you are using here.  Please send a new email referencing this thread.

Norman Blackburn
Posted

Thank you for the ticket.  Your forum accounts have been merged.  

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