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Support Ticket System


Christian Fries

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Christian Fries
Posted

Hello,

 

I have problems with my order details about my A319.

How can I get help from the Support? The new "Support Ticket System" does not work for me:(

 

thanks

Posted
Just now, Christian Fries said:

Hello,

 

I have problems with my order details about my A319.

How can I get help from the Support? The new "Support Ticket System" does not work for me:(

 

thanks

Have you tried to use the provided email address?

Christian Fries
Posted

Hello,

I think, if i use the support mail adress, i do not get the necessary Info, because my mail adress has changed. 

But you have given me a good idea;)

thanks and a good night 

 

Posted

You can send a request from ANY Email.

Posted
12 hours ago, Christian Fries said:

Hello,

I think, if i use the support mail adress, i do not get the necessary Info, because my mail adress has changed. 

But you have given me a good idea;)

thanks and a good night 

 

Lol. You can only get a reply to the email used to open the ticket :D FSL Support is not yet god and can guess your correct/current email address :P:D

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