Christian Fries Posted October 29, 2020 Posted October 29, 2020 Hello, I have problems with my order details about my A319. How can I get help from the Support? The new "Support Ticket System" does not work for me:( thanks Quote
Sabine Meier Posted October 29, 2020 Posted October 29, 2020 Just now, Christian Fries said: Hello, I have problems with my order details about my A319. How can I get help from the Support? The new "Support Ticket System" does not work for me:( thanks Have you tried to use the provided email address? Quote
Christian Fries Posted October 29, 2020 Author Posted October 29, 2020 Hello, I think, if i use the support mail adress, i do not get the necessary Info, because my mail adress has changed. But you have given me a good idea;) thanks and a good night Quote
John Barnes Posted October 29, 2020 Posted October 29, 2020 You can send a request from ANY Email. Quote
Timm Rehberg Posted October 30, 2020 Posted October 30, 2020 12 hours ago, Christian Fries said: Hello, I think, if i use the support mail adress, i do not get the necessary Info, because my mail adress has changed. But you have given me a good idea;) thanks and a good night Lol. You can only get a reply to the email used to open the ticket FSL Support is not yet god and can guess your correct/current email address Quote
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