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[Resolved] Can't download files from the Downloads section


Luis Donoso.

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Luis Donoso.
Posted

Hello guys

I am a verified customer of the A319, 320 and 321. Until a few days ago I could access the download section of this form and get files without any issues. However, when attempting to download a file today, I see a message similar to the one displayed when trying to get a file without being logged in, saying that I don't have permission to download said file. I tried with different web browsers. Any ideas?

Thanks

Sabine Meier
Posted

the a321 tag seems to be missing but your a319 and a320 show. are you tring to access the a321 downloads?

Luis Donoso.
Posted

Ohhh you are right. I just noticed that. I was precisely attempting to get an A321 repaint. I will follow the verification process for the 321.Thanks!

Sabine Meier
Posted
1 minute ago, Luis Donoso. said:

Ohhh you are right. I just noticed that. I was precisely attempting to get an A321 repaint. I will follow the verification process for the 321.Thanks!

there is no process anymore. it is automatically. maybe one of the support staff can help you if lucky today, if not then on monday perhaps.

Luis Donoso.
Posted

Okay, I will contact support.Thanks!

Norman Blackburn
Posted

Looks like all three tags are in place :P 

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