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[Resolved] No permission to download A319 Files


Ron Coyle Jr

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Ron Coyle Jr
Posted

I have bought and downloaded A319 after having A320 and A321 for awhile. I can download all the A320/A321 file content, but keep getting this message for A319: " Sorry, you aren't permitted to download this file."  I do have have two email addresses, but the forum recognizes  both of them associated with my name.   A319 with "gmail" and A320/A321 with "live" email.  Looking for any suggestions.  

Sabine Meier
Posted

Send a message to support@ flightsimlabs.com along with the order details and they are able to merge the accounts.

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Norman Blackburn
Posted

None of the users can help.  Drop us an email to support at flight sim labs dot com with the following:

The email addresses for your forum users.  These will be merged into this account.
The Order IDs of the items.

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Norman Blackburn
Posted

This has been completed for you via ticket.

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