Alessio Bollazzi Posted August 1, 2019 Posted August 1, 2019 Hi everyone I bought the A320 and could activate it in P3D and as a product in my account settings(here in the forum). Shortly after I also got the A319 and could activate it in P3D but not in the Forum. It says "Order lookup failed (1012)". When I looked through my Emails I noticed that I didn't receive any confirmation Email for the A319, I have know the order number and serial number because I took a screenshot right when I bought the plane. Hope you guys can help
Norman Blackburn Posted August 1, 2019 Posted August 1, 2019 Alessio The method you used doesn’t apply for new purchases. If you drop me a PM with the Order ID I will take a look for you as soon as able.
Norman Blackburn Posted August 2, 2019 Posted August 2, 2019 Thanks for the PM. I will follow up there.
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