[Resolved] Nana.GUI Error

[Brian McCumiskey]

Hello,

I reinstalled my sim yesterday and everything was working fine, however while I was trying to load the A319 just now, I get a pop-up saying "FSLabs Important Message" with nothing written on it. I close the sim and a different pop-up comes up saying something about "Nana.GUI detects memory leaks in windows_manager" and "4 windows are uninstalled". Help?

[Brian McCumiskey]

And to clarify this only happens with the FSLabs

[Lefteris Kalamaras]

Dear Brian,

please send an email to support (at) flightsimlabs (dot) com so our team can assist you.

Thanks!

[Jose Pablo Gomez Bermudez]

Sent request to support! Same problem,.- 

[Jose Pablo Gomez Bermudez]

  On 4/2/2019 at 8:37 PM, Brian McCumiskey said:

Hello,

I reinstalled my sim yesterday and everything was working fine, however while I was trying to load the A319 just now, I get a pop-up saying "FSLabs Important Message" with nothing written on it. I close the sim and a different pop-up comes up saying something about "Nana.GUI detects memory leaks in windows_manager" and "4 windows are uninstalled". Help?

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Hi Brian, did you get a fix for this? I have the same issue 4 days and no solution yet.

 

Thanks. 

[Jose Pablo Gomez Bermudez]

  On 4/4/2019 at 8:53 AM, Lefteris Kalamaras said:

Dear Brian,

please send an email to support (at) flightsimlabs (dot) com so our team can assist you.

Thanks!

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Help please!!!

 

Thanks

[Brian McCumiskey]

  On 4/16/2019 at 5:41 PM, Jose Pablo Gomez Bermudez said:

Help please!!!

 

Thanks

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I did find the fix at least for me. I found I had the wrong install of spotlights. Try reinstalling the correct version of spotlights and it worked for me. 

[Jose Pablo Gomez Bermudez]

  On 4/16/2019 at 6:33 PM, Brian McCumiskey said:

I did find the fix at least for me. I found I had the wrong install of spotlights. Try reinstalling the correct version of spotlights and it worked for me. 

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Thank you Brian for replying back, I have FSLabs_SpotLights_v2.0.0.12 is this the one you have?

 

Thanks 

 

Best regards. 

[Brian McCumiskey]

  On 4/16/2019 at 7:39 PM, Jose Pablo Gomez Bermudez said:

Thank you Brian for replying back, I have FSLabs_SpotLights_v2.0.0.12 is this the one you have?

 

Thanks 

 

Best regards. 

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Yes. I might suggest reinstalling spotlights and see if that works. If that doesn’t work, submit a ticked to FSLabs

I take that back. Uninstall spotlights and see if it works. If it does then reinstall so then we can diagnose if it’s a problem with spotlights or the aircraft. 

[Jose Pablo Gomez Bermudez]

  On 4/16/2019 at 8:01 PM, Brian McCumiskey said:

Yes. I might suggest reinstalling spotlights and see if that works. If that doesn’t work, submit a ticked to FSLabs

I take that back. Uninstall spotlights and see if it works. If it does then reinstall so then we can diagnose if it’s a problem with spotlights or the aircraft. 

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  On 4/16/2019 at 8:01 PM, Brian McCumiskey said:

Yes. I might suggest reinstalling spotlights and see if that works. If that doesn’t work, submit a ticked to FSLabs

I take that back. Uninstall spotlights and see if it works. If it does then reinstall so then we can diagnose if it’s a problem with spotlights or the aircraft. 

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Thank you I did it and it worked, really appreciate your time and support. 

 

Best regards. 

[Brian McCumiskey]

  On 4/16/2019 at 8:17 PM, Jose Pablo Gomez Bermudez said:

 

Thank you I did it and it worked, really appreciate your time and support. 

 

Best regards. 

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Of course! I may not be an FSLabs employee but it always makes me happy to help someone else with their problems  Flight Sim is one of those hobbies that breaks a lot. Even saying that is an understatement.