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support ticket password


Guy Noel

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Posted

Hello,

I should want to open a new support ticket but my forum password.

I have already post a support ticket, how can I retreive my password?

sorry for my poor english.

Guy Noel

  • 3 weeks later...
Posted

Hello, Mr Kalamaras,

I refer to our correspondence concerning the use of "inappropriate language" and the use of an Alias-Name in the Forum.

I apologize for allegedly having violated the forum rules. This was not done intentionally, but was probably due to the fact that I cannot read and write in English very well.

May I now ask you for advice in another matter. For some time I cannot sign in to the Support desk. Maybe I use the wrong password. I don't need support right now, but I want to be ready if any problems arise.

I would be very grateful if you could help me.

Kind regards

P. Grigo

PS: The above Post was translated by Google Translator.

Norman Blackburn
Posted

Hello Paul

 

The forum and the ticket system are not connected.  Whilst you can use the same logon details you would need to create an account at the support forum first

 

Posted

Hi Norman,

thanks a lot for the prompt help. I created an account at the support forum without a problem. Everythin is fine now.

Best regards

Paul Grigo

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