Good day FSL Support team,

 

unfortunately I'm encountering the same fatal-error-on-fsx-startup issue as the people in this closed thread:

http://forums.flightsimlabs.com/index.php?/topic/7173-unresolved-fsl-spotlights-causing-fsx-to-crash-on-load/&page=2#comment-58257

I installed the software as per Airbus 320 installation Guide with AV software disabled, (firewall off as well) and as admin including reboot when advised.

However upon starting FSX crashes with a fatal error before even reaching the main menu.

This is the log from windows event viewer:

fsx.exe

10.0.62615.0

559f9a9a

dxgi.dll

6.3.9600.17415

54503ca0

c0000005

00001ab0

1314

01d1fec6a75790d3

C:\FSX\steamapps\common\FSX\fsx.exe

C:\Windows\SYSTEM32\dxgi.dll

f2e24f46-6ab9-11e6-82ea-7824afc91bd6

I already searched the forum for "dxgi.dll" which is how I  found the above closed thread. After deinstalling FSL spotlights, FSX was able to start again normally. I re-installed FSL spotlights again and the fatal error reappeared.

I checked my dxgi.dll  file properties according the FSL spotlight FAQ and I do a newer version already (6.3.9600.17415) than the one mentioned in the FSL spotlight CTD FAQ

My system is windows 8.1   64bit

FSX : SE  with DX10 preview mode enabled.

FSL Airbus version installed 1.0.1.1.172

FSL Spotlight version: 1.0.0.21

both downloaded fresh yesterday morning.

I also checked my dll.xml for any VRS tac Pack entries, but there are none.

And I deleted the contents of the shader10 folder to rebuilt the shade cache.

Still the issue persists.

Any ideas on how to get rid of this CTD on startup?

Kind regards,

Oliver

Oliver,

I will send you a PM.

Oliver-

my apologies if you feel that a Teamviewer session on your computer to resolve the issue might be a security risk - I assure you all we do with Teamviewer is help you fix the problems (95% of those cases are users not having read the FAQ).

We don't have any other easy way of assisting you so if you refuse this, you're essentially blocking yourself .

Hello, I have the same issue on w7-64, please help.

Did you install the latest v1.0.0.22 Spotlights?

 

hello Lefteris, how I can help by TeamViewer ? I have a problem with Spotlights after install to start the simulated in the aircraft selection screen is black and I can not see the selected plane I FSX standard W -7 64-bit please help with viwer team already took several days for help

Santiago I've responded to you many times over email via support. You don't seem to want to follow my instructions. I asked you to delete your shader cache and you don't seem to understand to do it. Not sure what more I can tell you if you can't or will not follow this. 

Try ticking on or off (render ecam) in airbus configurator assuming we are talking about aerosoft version here 

Can you guys please test the latest v1.0.0.23 to tell me if things look better now.