OliverRDF Posted August 26, 2016 Posted August 26, 2016 Good day FSL Support team, unfortunately I'm encountering the same fatal-error-on-fsx-startup issue as the people in this closed thread: http://forums.flightsimlabs.com/index.php?/topic/7173-unresolved-fsl-spotlights-causing-fsx-to-crash-on-load/&page=2#comment-58257 I installed the software as per Airbus 320 installation Guide with AV software disabled, (firewall off as well) and as admin including reboot when advised. However upon starting FSX crashes with a fatal error before even reaching the main menu. This is the log from windows event viewer: fsx.exe 10.0.62615.0 559f9a9a dxgi.dll 6.3.9600.17415 54503ca0 c0000005 00001ab0 1314 01d1fec6a75790d3 C:\FSX\steamapps\common\FSX\fsx.exe C:\Windows\SYSTEM32\dxgi.dll f2e24f46-6ab9-11e6-82ea-7824afc91bd6 I already searched the forum for "dxgi.dll" which is how I found the above closed thread. After deinstalling FSL spotlights, FSX was able to start again normally. I re-installed FSL spotlights again and the fatal error reappeared. I checked my dxgi.dll file properties according the FSL spotlight FAQ and I do a newer version already (6.3.9600.17415) than the one mentioned in the FSL spotlight CTD FAQ My system is windows 8.1 64bit FSX : SE with DX10 preview mode enabled. FSL Airbus version installed 1.0.1.1.172 FSL Spotlight version: 1.0.0.21 both downloaded fresh yesterday morning. I also checked my dll.xml for any VRS tac Pack entries, but there are none. And I deleted the contents of the shader10 folder to rebuilt the shade cache. Still the issue persists. Any ideas on how to get rid of this CTD on startup? Kind regards, Oliver Quote
Lefteris Kalamaras Posted August 26, 2016 Posted August 26, 2016 Oliver- my apologies if you feel that a Teamviewer session on your computer to resolve the issue might be a security risk - I assure you all we do with Teamviewer is help you fix the problems (95% of those cases are users not having read the FAQ). We don't have any other easy way of assisting you so if you refuse this, you're essentially blocking yourself . Quote
seric76 Posted August 31, 2016 Posted August 31, 2016 Hello, I have the same issue on w7-64, please help. Quote
Lefteris Kalamaras Posted August 31, 2016 Posted August 31, 2016 Did you install the latest v1.0.0.22 Spotlights? Quote
santiago fierro Posted September 8, 2016 Posted September 8, 2016 hello Lefteris, how I can help by TeamViewer ? I have a problem with Spotlights after install to start the simulated in the aircraft selection screen is black and I can not see the selected plane I FSX standard W -7 64-bit please help with viwer team already took several days for help Quote
Lefteris Kalamaras Posted September 8, 2016 Posted September 8, 2016 Santiago I've responded to you many times over email via support. You don't seem to want to follow my instructions. I asked you to delete your shader cache and you don't seem to understand to do it. Not sure what more I can tell you if you can't or will not follow this. Quote
rsvette12 Posted September 9, 2016 Posted September 9, 2016 Try ticking on or off (render ecam) in airbus configurator assuming we are talking about aerosoft version here Quote
Lefteris Kalamaras Posted September 20, 2016 Posted September 20, 2016 Can you guys please test the latest v1.0.0.23 to tell me if things look better now. Quote
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