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Re-Download Issue


Artur Pomajda

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Artur Pomajda
Posted

Hi,

I want to download newest 1.32 for FSX.

I cannot re-download using 'product redownload service'.

After putting all data i have message 'order lookup failed'

My order is old, but i understand that redownload service is prolonged for service packs download.

BR/Beardyman

Posted

Beardyman -

You're entering the full and correct order number with NO trailing spaces? Also, with the serial number, and the email account used when originally purchased?

Lefteris Kalamaras
Posted

The order has to be within the last 365 days to be valid.

Artur Pomajda
Posted

It's ok - i put old ( original ) order ID, but i should put new one which i got after renewing download service.

My mistake.

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