[Resolved] Missing order confirmation email

[Gregg Munday]

Ordered the FSlabs A321Neo about 30 minutes ago and have not received any confirmation email.  Trying to install.

[Norman Blackburn]

Hi Gregg,

Please confirm that the email address here works.  You ordered using a similar but not identical email address. 

[Gregg Munday]

Thanks for your reply.

My email address is g*****@*.com (redacted by fsl)

[Norman Blackburn]

Thanks Gregg,

I have made a change to the purchase and will add it to this forum in a moment.

[Gregg Munday]

Many thanks for your help.

[Norman Blackburn]

You should have now received the email Gregg. 

[Mathias Kaemmer]

Same happened to me today - still miss the mail, it´s als not in Spam. Only the PayPal confirmation arrived with the transaction code 

[Norman Blackburn]

1 minute ago, Mathias Kaemmer said:

Same happened to me today - still miss the mail, it´s alsno not in Spam. Only the PayPal confirmation arrived with the transaction code 

Appearing to be a typo by you in your email address Mathias.  No umlaught or missing e by the look of it.   Please drop us an email to support with the confirmation.

[Mathias Kaemmer]

Thanks for your quick answer - the one for the paypal is different to the one I´m using here. Which E Mail address FS Labs - can´t find one ?

[Norman Blackburn]

support

@

flightsimlabs.com

[Mathias Kaemmer]

thx Norman - mail has been send as forward from my GMX.de account.

[Norman Blackburn]

As can be seen, you should now be good to go.