August 15, 20251 yr I wrote support an email on August 9, 2025 and have not received any response. When I go to sign in the ticket system, I get Account Confirmation Required in a red box and that is it. No email so I can confirm or nothing. Email is up to date because I bought the A321neo and received those emails just fine. Any help in fixing my issue would be greatly appreciated.
August 15, 20251 yr 32 minutes ago, Raymond Grimm said: I wrote support an email on August 9, 2025 and have not received any response. When I go to sign in the ticket system, I get Account Confirmation Required in a red box and that is it. No email so I can confirm or nothing. Email is up to date because I bought the A321neo and received those emails just fine. Any help in fixing my issue would be greatly appreciated. Hi Ray, I actually replied to the ticket the same day. I will reply to it again. Could you please check whether you receive a mail?
August 15, 20251 yr Author Hi Chris, I have received no email as of this last minute. email is: raygrimm67@comcast.net
August 15, 20251 yr 58 minutes ago, Raymond Grimm said: comcast.net And sadly therein lies the issue. comcast to us is often a black hole. Do you have a different email I could use please Raymond? Feel free to advise via pm or the ticket.
August 16, 20251 yr 5 minutes ago, Raymond Grimm said: @Norman BlackburnI just sent you a PM Raymond, you should have some emails now - the NEO is using the other email address and the forum account has been changed. Also I believe I have also changed the ticket owner.
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