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[Resolved] Update Support Ticket System

Craig Read
Craig Read
in General Forum

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The ticket system requests an eSellerate order number, which doesn't exist for the A32X for MSFS.  The format isn't the same, and the delivery was through FastSpring.  Just thought I'd make you aware so you can update your ticketing system.  It's a mandatory field and the order number issued to me does not fit in the field so I've had to include it in the ticket text.

Thanks

Craig

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    This has been changed Craig.  Thanks for the heads-up.

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    I have a ticket in support for my purchase and waiting on the confirmation 

    jeffg

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    They will get round to you.

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    14 hours ago, Jeffrey M. Gerbert said:

    I have a ticket in support for my purchase and waiting on the confirmation 

    Hello Jeffrey, if this pertained to ticket #961186, Norman replied to you at 00:45 and again at 09:03 this morning.

    If you have anything further to add, feel free to reply to the ticket.

    Thanks

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    I already replied that all is good.

     

    jeffg

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