May 14, 20215 yr You are not in any customer groups yet. You might need to send an email to support but reaction can take up to two business days.
May 14, 20215 yr Ive found a purchase in the email you are using and added it. The names don't match though.
May 14, 20215 yr I'm having the same problem even though this email is the same one I used to purchase the Sharklets yesterday.
May 14, 20215 yr 31 minutes ago, Matthew Gorman said: I'm having the same problem even though this email is the same one I used to purchase the Sharklets yesterday. Done!
May 14, 20215 yr 6 minutes ago, David Warner said: My issue still hasn't been resolved sir. David have you emailed support? If so we are getting around to replies. If your forum account had used the same email address as your purchase I could have fixed fixed it instantly here. Sorry!
May 14, 20215 yr 54 minutes ago, David Warner said: It is the same email address. Its not David. One is Comcast and one is Gmail.
May 15, 20215 yr 3 minutes ago, Tyler Bourgeois said: i'm having the same issue. i bought the sharklets with same email as fourm account Done!
May 15, 20215 yr Hi! For me it is the same problem-no change of email since many years. Would like to download SL-liveries. Thx Tim
May 15, 20215 yr 2 hours ago, TimBerke said: Hi! For me it is the same problem-no change of email since many years. Would like to download SL-liveries. Thx Tim Yours was already in place. 1 hour ago, Padelis Papageorgiou said: HI!!! For me it is the same problem I can't download livery SL !!! Padelis, please contact support. Your purchase must have been using a different email address.
May 15, 20215 yr I have sent an email to the support but I have the same email in the product I bought and in the forum! I have to do some other action?
May 15, 20215 yr Good afternoon, I also can't download liveries. I have purchased and installed the products correctly but have not received the purchase notification email. I managed the setup with the popup of successful purchase from the FSL site. I can't even change the Forum User Display Name. Thank you for support.
May 15, 20215 yr 29 minutes ago, donpu said: I have purchased and installed the products correctly but have not received the purchase notification email. I managed the setup with the popup of successful purchase from the FSL site. I found your SL purchase. Using a different email (typo). It will take a few minutes to sort things out.
May 15, 20215 yr 10 minutes ago, Norman Blackburn said: I found your SL purchase. Using a different email (typo). It will take a few minutes to sort things out. Resolved. Purchase email received. Liveries donwload work. Forum User Display Name changed. Thanks for helping me in such a quick time. Have a nice weekend. Many happy landings!
May 15, 20215 yr 54 minutes ago, Thiago Santoro Dezangiacom said: Also I can't download any texture could it help me ?? Please email us support @ flightsimlabs dot com with the following: Your forum email address Your Order ID for the products you wish to add Your 320-X Product ID.
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