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No automatic account product activation (RESOLVED)


Oliver Mitchell

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Oliver Mitchell
Posted

Hi all,

I just bought the A320, however I am unable to download any liveries etc. It says I don't have permission. Does the automatic process take a while? I've tried logging out and in again.

Cheers,

Oliver Mitchell.

Posted
12 minutes ago, Oliver Mitchell said:

Hi all,

I just bought the A320, however I am unable to download any liveries etc. It says I don't have permission. Does the automatic process take a while? I've tried logging out and in again.

Cheers,

Oliver Mitchell.

if you have used a different email for the forum vs the purchase the system will not automatically add the product ownership rights. this should be near instant. otherwise email support@flightsimlabs.com with order details so that they can merge your two accounts.

Oliver Mitchell
Posted
10 minutes ago, Koen Meier said:

if you have used a different email for the forum vs the purchase the system will not automatically add the product ownership rights. this should be near instant. otherwise email support@flightsimlabs.com with order details so that they can merge your two accounts.

Thanks, I've sent an email off :)

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