Bruno Santos Posted August 11, 2020 Share Posted August 11, 2020 Hello, I contacted support because I lost access to the A321 on the forum, today it is on the second day after sending the email. Could someone on the team check my ticket? The number is # 598542. Thank you, Quote Link to comment
John Barnes Posted August 11, 2020 Share Posted August 11, 2020 You sent it on a Sunday. That is not a working day. It has been marked for action. Quote Link to comment
Bruno Santos Posted August 11, 2020 Author Share Posted August 11, 2020 Thank you. Quote Link to comment
Bruno Santos Posted August 13, 2020 Author Share Posted August 13, 2020 Hello, Dear I am on the fourth business day that I sent an email with my problem. I'm not able to download anything regarding the A321, I sent the purchase receipt of the product in the email. I had access before but my password was 3 times wrong and when I changed my password I lost access to the A321. I'm almost buying it again to see if it solves this. Quote Link to comment
John Barnes Posted August 13, 2020 Share Posted August 13, 2020 Try now @Bruno Santos Quote Link to comment
Bruno Santos Posted August 13, 2020 Author Share Posted August 13, 2020 Thank you John Barnes! Quote Link to comment
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