Hello,

I contacted support because I lost access to the A321 on the forum, today it is on the second day after sending the email. Could someone on the team check my ticket? The number is # 598542.

Thank you,

You sent it on a Sunday. That is not a working day. It has been marked for action.

Thank you.

Hello,

Dear I am on the fourth business day that I sent an email with my problem. I'm not able to download anything regarding the A321, I sent the purchase receipt of the product in the email. I had access before but my password was 3 times wrong and when I changed my password I lost access to the A321. I'm almost buying it again to see if it solves this.

Try now @Bruno Santos

Thank you John Barnes!