Andrea Passoni Posted July 14, 2020 Posted July 14, 2020 Hi everyone! my old laptop suddenly abandoned me and with it it's gone my Concorde X (files, serial numbers, etc...) and of course on my email account i can't find a trace of the email from when i purchased Concorde X. Is there any way to find my serial key and download it again? Thanks in advance for your help! Quote
Norman Blackburn Posted July 14, 2020 Posted July 14, 2020 Andrea Whilst support for Concorde may have ended its still available for existing customers to download. Send us an email to support at flightsimlabs dot com from the email address you made the purchase from and we will try our best to find the details for you. Quote
Andrea Passoni Posted July 14, 2020 Author Posted July 14, 2020 Thanks for your reply Norman! I just sent the email to support@flightsimlabs.com I hope that everything could be solve in a positive way! Thanks again, Andrea Quote
Norman Blackburn Posted July 14, 2020 Posted July 14, 2020 Normally tickets are answered in order however you got me at a good moment. Ive responded to your email with the details and have also added Concorde to this profile. Quote
Andrea Passoni Posted July 14, 2020 Author Posted July 14, 2020 Thanks again Norman, I have really appreciate your help! Quote
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