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fastspring order ID not working


Khan Haroun

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Philipp Knapp

Hi,

i get the same problem.

I also get no mail back from Fastspring.

Have send a mail to support@flightsimlabs.com and wait now.

 

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Harry Mayo

hello everyone Im abit stuck on how to find my serial number. Iv just bought it but seem not to have a serial number on the order confirm email .help would be great ? 

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Norman Blackburn

Hello @Harry Mayo

Ive changed your forum name to be the one you registered with.

If you look at the email it will have a link to your registration where you can get your serial.

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Harry Mayo

still cant find the serial number? iv got my order number and licence key but no serial number iv followed the link and still no number what would it look like ? 

 

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Harry Mayo
Just now, Harry Mayo said:

still cant find the serial number? iv got my order number and licence key but no serial number iv followed the link and still no number what would it look like ? 

 

It sends me to the fastspring checkout if that helps

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Norman Blackburn

Harry,

The order ID starts FLI

The serial number in your case starts AMK

The email address is the same as you use here in the forum.

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  • 2 weeks later...
Simon St Martin

Hey All! I have the correct order ID but not the Serial #. When I click the link it takes me to fastspring checkout but all information is messed up, there is no info on the page itself. Pls help!! Screenshot below!

Simon S.

fastspringFup.PNG

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