Downloading Liveries.

[William Hall]

I cannot download any liveries from the download section, I have registered and verified my purchase.

 

Is there something else that needs to be done?

[Mike Ionas]

You have to register your purchases as described here: 

 

[William Hall]

I have already done that, I put in the order no and serial then hit "verify".

Still unable to download?

[Sabine Meier]

You need to do that for each aircraft you own. Otherwise contact support.

[William Hall]

Ive only got the 320...  Support it will have to be.

 

[Norman Blackburn]

Right now your account doesn’t show your 320 purchase nor do I see any emails to support from you.

[William Hall]

I have sent another email to support, including my order details.

 

[Giovanni Cernicchiaro]

I Tried to verify but the system sayd Order Lockup 1002

I don't know what happens.

Please Help,

 

Giovanni

[Norman Blackburn]

@Giovanni Cernicchiaro

1002 means the order ID which starts ST - not SKU - and the email don’t t match.  Most commonly this is where a person has a number of email addresses and enters one that isn’t the one used at purchase.

[Giovanni Cernicchiaro]

Thank You Norman...;-)