Crash when exiting the sim

[Ivan Zakic]

Hi Mr. Lefteris,

This is my very first post on this forum (I will change my username) so I believe this may be not the best place to post , couldn't choose other option for starting this thread, looked like they

are not avail.. do not know.

Today I bought and already installed A320-X for P3D 4.2 and after the first start the plane is working (looks like normally) but when I choose to exit I get sim not responding and

Crash is visible in windows temp folder, also the Event Viewer points to FSLSounds.dll as a faulting module. Then there is memory dumping in temp folder.

I do run sim always  As Administrator, so don't know how to solve this. Help.

I didn' t find that mentioned in FAQ section, about FSLSounds.dll or any other aircraft's dll entries in Regedit anywhere, the only thing I saw was prepar3d.exe was ignored

it was shown like this  ~RUNASADMIN and then I  put it back to just RUNASADMIN, but as I know by default prepar3d.exe shortcut is NOT set to run as administrator.

This first aircraft start I did was off line,  no internet connection, if that is the problem (which I doubt) I will try again on-line.

 

Please help me to resolve this.

 

Here is the event viewer log:

Prepar3D.exe

4.2.21.24048

5a7c832c

FSLSounds.dll_unloaded

0.0.0.0

5b316e5e

c0000005

0000000026588fd1

d18

01d40f0fba14eab8

D:\Prepar3D v4\Prepar3D.exe

FSLSounds.dll

a3b1dc88-7b0a-11e8-a48a-4ccc6a8b5496

Log Name:      Application
Source:        Application Error
Date:          6/28/2018 9:37:07 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Ivan-PC
Description:
Faulting application name: Prepar3D.exe, version: 4.2.21.24048, time stamp: 0x5a7c832c
Faulting module name: FSLSounds.dll_unloaded, version: 0.0.0.0, time stamp: 0x5b316e5e
Exception code: 0xc0000005
Fault offset: 0x0000000026588fd1
Faulting process id: 0xd18
Faulting application start time: 0x01d40f0fba14eab8
Faulting application path: D:\Prepar3D v4\Prepar3D.exe
Faulting module path: FSLSounds.dll
Report Id: a3b1dc88-7b0a-11e8-a48a-4ccc6a8b5496
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-06-28T19:37:07.000000000Z" />
    <EventRecordID>47121</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Ivan-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Prepar3D.exe</Data>
    <Data>4.2.21.24048</Data>
    <Data>5a7c832c</Data>
    <Data>FSLSounds.dll_unloaded</Data>
    <Data>0.0.0.0</Data>
    <Data>5b316e5e</Data>
    <Data>c0000005</Data>
    <Data>0000000026588fd1</Data>
    <Data>d18</Data>
    <Data>01d40f0fba14eab8</Data>
    <Data>D:\Prepar3D v4\Prepar3D.exe</Data>
    <Data>FSLSounds.dll</Data>
    <Data>a3b1dc88-7b0a-11e8-a48a-4ccc6a8b5496</Data>
  </EventData>
</Event>

 

Thanks very much for your time.

[Lars Hajema]

28 minutes ago, Ivan Zakic said:

Hi Mr. Lefteris,

This is my very first post on this forum (I will change my username) so I believe this may be not the best place to post , couldn't choose other option for starting this thread, looked like they

are not avail.. do not know.

Hello Ivan,

thank you for changing you forum name, could you also please register your A320 purchase on you profile as shown here: 

After that you should be able to acces the A320 subforums.

Hope it gets fixed soon,

Lars