p3d v3.4.22.19868 hf3 problems

[stephen speak]

i have just taken the initiative and finally updated to the latest version of P3D..now all my other aircraft work perfectly,but as soon as i select the fsl A320..the sim goes into not responding then closes down..i am running the latest version so it shouldn't be an issue..any ideas anyone ?..the latest event viewer log is here

cheers..steve

Log Name:      Application
Source:        Application Error
Date:          22-Apr-17 8:42:27 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Jacquie-PC
Description:
Faulting application name: Prepar3D.exe, version: 3.4.22.19868, time stamp: 0x588f7cbf
Faulting module name: sim1.dll, version: 3.4.22.19868, time stamp: 0x588f7cbf
Exception code: 0xc0000005
Fault offset: 0x000d338d
Faulting process id: 0x30c4
Faulting application start time: 0x01d2bb9fe76e82cb
Faulting application path: C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe
Faulting module path: C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\sim1.dll
Report Id: cfef293f-2793-11e7-9c30-74d4355d4c82
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-04-22T19:42:27.046263100Z" />
    <EventRecordID>12389</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Jacquie-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Prepar3D.exe</Data>
    <Data>3.4.22.19868</Data>
    <Data>588f7cbf</Data>
    <Data>sim1.dll</Data>
    <Data>3.4.22.19868</Data>
    <Data>588f7cbf</Data>
    <Data>c0000005</Data>
    <Data>000d338d</Data>
    <Data>30c4</Data>
    <Data>01d2bb9fe76e82cb</Data>
    <Data>C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe</Data>
    <Data>C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\sim1.dll</Data>
    <Data>cfef293f-2793-11e7-9c30-74d4355d4c82</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

[stephen speak]

22 hours ago, stevespeak said:

i have just taken the initiative and finally updated to the latest version of P3D..now all my other aircraft work perfectly,but as soon as i select the fsl A320..the sim goes into not responding then closes down..i am running the latest version so it shouldn't be an issue..any ideas anyone ?..the latest event viewer log is here

cheers..steve

Log Name:      Application
Source:        Application Error
Date:          22-Apr-17 8:42:27 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Jacquie-PC
Description:
Faulting application name: Prepar3D.exe, version: 3.4.22.19868, time stamp: 0x588f7cbf
Faulting module name: sim1.dll, version: 3.4.22.19868, time stamp: 0x588f7cbf
Exception code: 0xc0000005
Fault offset: 0x000d338d
Faulting process id: 0x30c4
Faulting application start time: 0x01d2bb9fe76e82cb
Faulting application path: C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe
Faulting module path: C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\sim1.dll
Report Id: cfef293f-2793-11e7-9c30-74d4355d4c82
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-04-22T19:42:27.046263100Z" />
    <EventRecordID>12389</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Jacquie-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Prepar3D.exe</Data>
    <Data>3.4.22.19868</Data>
    <Data>588f7cbf</Data>
    <Data>sim1.dll</Data>
    <Data>3.4.22.19868</Data>
    <Data>588f7cbf</Data>
    <Data>c0000005</Data>
    <Data>000d338d</Data>
    <Data>30c4</Data>
    <Data>01d2bb9fe76e82cb</Data>
    <Data>C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe</Data>
    <Data>C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\sim1.dll</Data>
    <Data>cfef293f-2793-11e7-9c30-74d4355d4c82</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

well i've uninstalled and reinstalled this waste of money $168.. and i've had more problems than i've actually used it..i should have kept my credit card safely locked away..you try to get help on here..no one answers..i'd have thought at least one of the development team or a tester would have came up with an answer but no..maybe theyre all on holiday in the maldives ..had enough..my brain is fried trying to sort this out

[NilsUnger]

I am not trying to defend someone but you have to consider these factors, even if your situation is undesirable. 

1. It is weekend. This is also true for devs of flight sim addons (I guess). 

2. The general forum is NOT for support. 

3. You have to use your full real name as forum name. 

4. You have to validate your purchase. 

5. The product support channel is said to be quicker than the forums. Although I have also heard otherwise. 

I hope you get the needed support. Cheers. 

[stephen speak]

55 minutes ago, NilsUnger said:

I am not trying to defend someone but you have to consider these factors, even if your situation is undesirable. 

1. It is weekend. This is also true for devs of flight sim addons (I guess). 

2. The general forum is NOT for support. 

3. You have to use your full real name as forum name. 

4. You have to validate your purchase. 

5. The product support channel is said to be quicker than the forums. Although I have also heard otherwise. 

I hope you get the needed support. Cheers. 

nils..thank you for your reply..i updated my profile earlier,this is an awesome aircraft...when i can get it to work..its just frustrating as i don't get a lot of time to mess about with these things..i never had these problems with the aerosoft bus..maybe its because its not as technical..but a simple problem of updating your platform throws a wobbler..thats what frustrates me

steve

[Tomasz Zawadzki]

I didn't update to last version of P3D yet but I noticed that there is only one case when I can load this aircraft normally and that is:

1. start the sim

2. fire up the cub and load it on airport i want to fly from

3. shutdown the engine

4. load FSL A320

9 out of 10 times it works. Sometimes it causes issues with second engine not starting at all. I did notice that anytime I try to alter this process I end up with some crash or issues. What's more important, after switching off the sim I can't restart it anymore due to Fslabs A320x dll errors. I need to reboot the PC.

Anyway I plan to do the following:

1. Update to last hotfix

2. Rebuild shaders

3. Rebuild cfg file

I'll let you know how it goes and if I see any errors on the way.

[Norman Blackburn]

OK - looking forward to it.   Note that you should allow a minute or so between shutting down the sim and trying to launch it again to give everything a chance to unload from memory.

[Tomasz Zawadzki]

Here I am after update to newest client and cfg and shaders cleanup. 

I can load FSLabs A320X however I want, it's not crashing the sim when restarting, I can load saved panel state without any issues and in general I am GRATEFUL.  

[Norman Blackburn]

21 minutes ago, Tomasz Zawadzki said:

I can load saved panel state without any issues and in general I am GRATEFUL.  

Fantastic news Tomasz!

[stephen speak]

tried this...it doesn't work for me..don't know what the problem is..

steve