Unable to register products

[Konstantin Kharlamov]

Hi,

I have purchased both A320 and A319 but I am unable to register them.

For Order # I am during "FLI...." ID
and using serial # provided for each product.

Keeps showing:

*******

Sorry, there is a problem

Something went wrong. Please try again.

Error code: EX0

*******

Regards,

[Sabine Meier]

with the FLI license codes you dont need to register them on the forums as the process is automatic since moving to fastspring.

[Norman Blackburn]

Hello Konstantin,

From our forum.  Please note the large red writing.

2) Proof of A320-X product ownership.  

Please note this step is NO LONGER POSSIBLE.  It was ONLY for products purchased via esellerate.  
Fastspring serials will NOT work as the product is automatically added.
If you need assistance then please send an email to support@flightsimlabs.com.

To verify that you own one of our A320-X aircraft, click on your display name on the top right area of the forum, select "Account Settings" and click on "My Products" on the left. Then, enter your product information as in the picture below:  

[Konstantin Kharlamov]

Roger,

Will send an email out, as it seems like the automatic registration didnt work.

 

Even thought it does show that im a verified owner

 

Edit 3: Seems like its working, maybe it was waiting for a 1st forum post or something.

[Norman Blackburn]

2 minutes ago, Konstantin Kharlamov said:

Even thought it does show that im a verified owner

Edit 3: Seems like its working, maybe it was waiting for a 1st forum post or something.

It was down to your purchase email and forum email addresses being different, thus needed manual intervention.

[Fabian Lipper-Ringler]

Hi,

I bought the A319 almost 2 years ago through esellerate, but did not register it at that time. Now I can find where to do that as the option seems to be gone.

My purchase Email was different by that time as well

[Sabine Meier]

Just now, Fabian Lipper-Ringler said:

Hi,

I bought the A319 almost 2 years ago through esellerate, but did not register it at that time. Now I can find where to do that as the option seems to be gone.

My purchase Email was different by that time as well

Contact fslabs via support@flightsimlabs.com

[Fabian Lipper-Ringler]

6 minutes ago, Koen Meier said:

Contact fslabs via support@flightsimlabs.com

Already done - apparently the installation doesn't work either as I don't have an FLI number for the A319

[Norman Blackburn]

2 hours ago, Fabian Lipper-Ringler said:

Already done - apparently the installation doesn't work either as I don't have an FLI number for the A319

https://licensetransfer.flightsimlabs.com/