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Impossible to install

Giuseppe R
Giuseppe R
in FSL Spotlights

Featured Replies

Hello. why is it impossible to install the "try before you buy" version of Spotlights? 

I've just downloaded the product but when I try to run the installation software it shows me an Error like:

 " Failed to expand shell folder constant: userdocs ".

Please Help.

  • Quote

    Are you running the installer with admin rights?

  • Quote
    • Author

    Yes, sir, I  am. 

  • Quote

    Are you actually extracting the installer from its zip file or are you running it from inside it?

    Extract it somewhere on your desktop, then run it.

  • Quote

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