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Generating License Key

Featured Replies

  • Author

Lefteris,

Seems like I have another issue after purchasing and installing and providing the following info:

Select a Product:???

Your email address:???

Purchase Order ID:???

Purchase Order Serial Number:???

Hardware Serial Number:

I receive the following error:

Your Purchase Order cannot

be validated. Double-check that you have properly located your Purchase

Order Serial Number, as well as your hardware unit's Serial Number and

that you have entered them in the appropriate input text boxes above.

For further assistance, please consult our support pages.

mike (again)

Hi Mike-

sent you private email. Hope that helps!

  • Author

Awesome. I am now flying. Thanks once again.

Mike

Er Lefteris, I ran into the same problem...sad.gif

Bill

Duncan

Select a Product:

Your email address:

Purchase Order ID:

Purchase Order Serial Number:

Hardware Serial Number:

I receive the following error:

Your Purchase Order cannot be validated. Double-check that you have properly located your Purchase Order Serial Number, as well as your hardware unit's Serial Number and that you have entered them in the appropriate input text boxes above. For further assistance, please consult our support pages.

Same problem as mike and bill

Duncan

Duncan-

It's not the same problem - you are not entering the correct hardware serial number found in your GoFlight hardware. The correct one in your case is: "0008_22" - you need to use that one...(it was in the dialog box that shows right after your invoice is shown).

Thanks great service product works well.

Cheers? Duncan

??????

Lefteris,

My problem is also fixed. First impressions (see other thread - How soon is soon?) is very favorable. So anyone looking at this, be advised that Flightsimlabs have done?a great job and their after sales support is second to none.

Cheers,

Bill

Bill-

thanks for the kind words! We appreciate the sentiment - our first priority will be our customer above all. If you're happy with our products so far, please spread the word so others find out about them as well!

I'm having the same problem.

Regards,

Alan

Hi Alan-

of all the attempts you made to enter the appropriate hardware serial number, it's the one you didn't make that is valid: 0010_13

Can you try that one again please? Thanks!

Thanks! All is well now except for the MCP locking up now and then. I'll post questions about that in another thread to keep this one focused.

Hi Alan-

before posting about that separately, please check that:

1) You have plugged the MCP into a PC USB port, rather than on a USB hub (which will cause issues, as per GoFlight).

2) You have updated to their latest firmware.

3) You don't have the USB ports on your PC set to "go to sleep" to conserve energy, after a while.

Hello Lefteris,

I just downloaded and purchased the GoFlight MCP pro driver for FSX for the PMDG747X, and I'm having the same problems as others when attempting to validate my purchase, after entering in all of the correct info -

"Your Purchase Order cannot be validated. Double-check that you have properly located your Purchase Order Serial Number, as well as your hardware unit's Serial Number and that you have entered them in the appropriate input text boxes above. For further assistance, please consult our support pages."

Please help!

Thanks,

Jim

Jim-

I've forwarded your note to our support staff for handling. You should receive a resolution on the matter within the next hour or so...

Best,

Lefteris

Hi Leftis,

Yes, thank you very much! I have the key and all works great! I'm getting the 2nd EFIS control...will this driver operate both EFIS controls?

Thanks!

Jim

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