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GSX Update 2.9.4+ | Unusual/wrong boarding process


Stu Antonio

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Stu Antonio

Hi guys,

could it be that the latest update of GSX (2.9.4 and following hotfixes) which re-introduced the airline logos for v5 etc, somehow broke changed the integration with the FSLabs? 
Because I have made two unusual observations on my last flights, that I know from 2019:

1. The flight crew now also boards (again). When the crew bus arrives, it use to be that only the cabin crew board the plane, now I suddenly see CPT & FO again.

2. I'm frequently getting the "small van" problem again, where the passengers get "delivered" in a little van (and sometimes the rest then arrives in the normal bus).

(boarding is called via the ATSU after simbrief OFP import function, as usual)

Is there a way to check that for you guys? 

Thanks,
Stu

 

LdWSeJJ.png

 

 

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Stu Antonio

Further observations: 

For example, I call 137 passengers, but only 4 arrive (in a little van).
The doors then get closed, boarding completed.

Payload page shows correct loading though, it checks out. (left ATSU, right options-payload):

47jN1LV.png

 

But GSX is doing something different:

mVrTxBx.png

 

I have tried this with the exact same scenario and simbrief OFP, the outcome varies. Sometimes it's correct, sometimes the small van...
Flight crew is always showing up now.

 

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  • Stu Antonio changed the title to GSX Update 2.9.4+ | Unusual/wrong boarding process
Dave Taylor
52 minutes ago, Stu Antonio said:

Hi guys,

could it be that the latest update of GSX (2.9.4 and following hotfixes) which re-introduced the airline logos for v5 etc, somehow broke changed the integration with the FSLabs? 
Because I have made two unusual observations on my last flights, that I know from 2019:

1. The flight crew now also boards (again). When the crew bus arrives, it use to be that only the cabin crew board the plane, now I suddenly see CPT & FO again.

2. I'm frequently getting the "small van" problem again, where the passengers get "delivered" in a little van (and sometimes the rest then arrives in the normal bus).

(boarding is called via the ATSU after simbrief OFP import function, as usual)

Is there a way to check that for you guys? 

Thanks,
Stu

 

LdWSeJJ.png

 

 

The amount of pax depends on, the amount that you loaded within the CDU.

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Stu Antonio
4 minutes ago, Dave Taylor said:

The amount of pax depends on, the amount that you loaded within the CDU.

Correct. 
I've been doing it like this for quite some time now, always worked perfectly. My point is not the loading, as you can see from my posts above, I load 137 passengers via the MCDU (coming from simbrief) and the aircraft loads 137 passengers. My issue is that GSX in half of the cases only sends 4 animated peeps in a small van, even thought the FSLabs loads 137 correctly.

 

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phil highton
6 minutes ago, Dave Taylor said:

The amount of pax depends on, the amount that you loaded within the CDU.

 

40 minutes ago, Stu Antonio said:

Further observations: 

For example, I call 137 passengers, but only 4 arrive (in a little van).
The doors then get closed, boarding completed.

Payload page shows correct loading though, it checks out. (left ATSU, right options-payload):

47jN1LV.png

 

But GSX is doing something different:

mVrTxBx.png

 

I have tried this with the exact same scenario and simbrief OFP, the outcome varies. Sometimes it's correct, sometimes the small van...
Flight crew is always showing up now.

 

 

1 hour ago, Stu Antonio said:

Hi guys,

could it be that the latest update of GSX (2.9.4 and following hotfixes) which re-introduced the airline logos for v5 etc, somehow broke changed the integration with the FSLabs? 
Because I have made two unusual observations on my last flights, that I know from 2019:

1. The flight crew now also boards (again). When the crew bus arrives, it use to be that only the cabin crew board the plane, now I suddenly see CPT & FO again.

2. I'm frequently getting the "small van" problem again, where the passengers get "delivered" in a little van (and sometimes the rest then arrives in the normal bus).

(boarding is called via the ATSU after simbrief OFP import function, as usual)

Is there a way to check that for you guys? 

Thanks,
Stu

 

LdWSeJJ.png

 

 

well what about this for deboarding, dropping like flies ! lol

Screenshot (11).png

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John Price

Have to say the 4 pax turning up in a little van made me laugh Stu :D How do you check your GSX version because I thought I had the latest and have not noticed this happening. 

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Stu Antonio
6 minutes ago, John Price said:

Have to say the 4 pax turning up in a little van made me laugh Stu :D How do you check your GSX version because I thought I had the latest and have not noticed this happening. 

Thanks for your feedback. I'm sure I have the latest one, which is apparently a interim/hotfix version, since there has been some major bug that they are currently trying to fix. The current version will scrap the Cache folder on every sim start, maybe that's a problem for the FSL somehow. If I'm the only one seeing the pilots boarding and (too few) passengers arriving in a small van, then I'll maybe reinstall the whole thing.

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Alexander Polcher
20 minutes ago, John Ruisch said:

I noticed the same after yesterdays update of GSX. Thru Simbrief 208 pax and only 2 showed up.   

Must be a user induced problem *cough*

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Stu Antonio
22 minutes ago, Alexander Polcher said:

Must be a user induced problem *cough*

What makes you say that? 

I've had no problems and a 100% working system which I never changed for almost 2 years. Isn't it fair and reasonable to assume that something might have gotten kicked out of it's orbit when things look strange after a major update?

If you have any idea or knowledge on why this must be a fault on my end, please share it, I'd be happy to know/learn.

 

 

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Andre Heilscher

Since the update yesterday I have the problem with the cache folder and the mech-call-button doesn't work. I will try a flight today and look for the captain boarding.

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Alexander Polcher
8 minutes ago, Stu Antonio said:

What makes you say that? 

I've had no problems and a 100% working system which I never changed for almost 2 years. Isn't it fair and reasonable to assume that something might have gotten kicked out of it's orbit when things look strange after a major update?

If you have any idea or knowledge on why this must be a fault on my end, please share it, I'd be happy to know/learn.

 

 

It was a joke in terms of the support attitude of...you know.

  • Haha 2
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Marvin Toepfer
2 minutes ago, Andre Heilscher said:

Since the update yesterday I have the problem with the cache folder and the mech-call-button doesn't work. I will try a flight today and look for the captain boarding.

try updating now. before that, delete the couatl folder in "ProgramData-virtuali"
should work again :)

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John Price

It must be a brand new update that hasn't come through on mine yet - usually it prompts me to update. That sounds like a bit of a fault with the update - the GSX/FSL interaction is quite sensitive and I've noticed little flaws can creep in very easily with updates. 

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Stu Antonio

Ok, next test.... This time the mini van brought 50+ people :D

We've hat this before.... But it got solved. Apparently it's broken again.
Anyone else? Someone also seeing CPT and FO boarding?

7oUvbik.png

  • Haha 1
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Stephen Cooke
14 hours ago, Stu Antonio said:

Anyone else? Someone also seeing CPT and FO boarding?

Confirm all your findings Stu in addition to custom logos causing couatl to crash ( has to be terminated in task manager ) and the B77W issue.

Unfortunately I didn't backup FSDT in advance of the update :(

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Stu Antonio
6 minutes ago, Stephen Cooke said:

Confirm all your findings Stu in addition to custom logos causing couatl to crash ( has to be terminated in task manager ) and the B77W issue.

Unfortunately I didn't backup FSDT in advance of the update :(

I asked FSDT about this, they said they didn't change anything in this regard so whatever the solution was last time (I think a FSLabs update solved this back in 2019), it's unfortunately something FSDT will not acknowledged or try to fix. Still hoping for the FSL devs to chime in.

Yesterday's flight was 115 pax with the first 30 arriving in one cramped mini van and the rest in a big bus.

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Stu Antonio
2 minutes ago, ay.m3r1ck |3ern4rd said:

I thought the minivan was for the VIP / business premium blablabla pax!

Actually it‘s used whenever you board just a few passengers (can be any aircraft I think). But it‘s definitely not big enough for 30 :D 

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Daniel Jaffe

Naturally Umberto claims that FSDT didn't change anything when it's evident they did.  FSDT can turn very nasty when confronted with legitimate issues.  

Oh, and over on another forum, Umberto did mentioned they changed an option to store AFCAD files differently -- but that wasn't in the documented update.  So it's hard to take FSDT seriously sometimes.

  • Like 2
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Paul Anderson
6 hours ago, Stu Antonio said:

I asked FSDT about this, they said they didn't change anything in this regard so whatever the solution was last time (I think a FSLabs update solved this back in 2019), it's unfortunately something FSDT will not acknowledged or try to fix. Still hoping for the FSL devs to chime in.

Yesterday's flight was 115 pax with the first 30 arriving in one cramped mini van and the rest in a big bus.

Can report exactly the same behaviour. My flight was 211 pax and like you first 30 in a small van and the rest in 2 big buses

  • Thanks 1
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Stu Antonio
7 minutes ago, Holger Teutsch said:

I created a Lua script that monitored the relevant variable FSDT_GSX_PILOTS_NOT_BOARDING and set it as well. It's constantly set to 1 and the pilots board. So FSDT problem. 

Regarding to the pilots problem: http://www.fsdreamteam.com/forum/index.php/topic,25516.0.html

Thanks. I Hope Umberto recognizes this.

Btw, why would not even the crew board? I‘ve prayed for an option of some sort to prevent any crew from showing up and always have the passengers only …. But I always had the ladies boarding as well… 

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Jose Ignacio Rodriguez

Fsdt’s client orientation is mostly inexistent. I remember the major update to v2 a few years ago which shallowed FPS like crazy, and they remained blaming others for days, until out of the sudden they realised and got it fixed. This time, seems like the same song played again

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On 9/10/2021 at 7:33 PM, Andrew Wilson said:

 


I’ve not updated my GSX yet!

 

But could you take a look once you do? 
I'm getting the same behavior on every flight now (remote stand):

- Crew bus aarices with Cpt, Fo and Cabin Crew.
- Mini van arrives with 30 passengers.
- Regular passenger bus arrives with the rest of the passengers.

(Umberto said out the didn't change anything)

Thanks!

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23 hours ago, Stephen Cooke said:

But something has changed Stu, I have not seen this issue for a long time, just as yourself.

Yeah... the latest GSX version really broke a lot for me, before that it was actually working very stable and reliable.
I now found another reproducible issue, where GSX just stops working/moving/responding when the fwd container loader is finished loading.

GSX forum also has been down "shortly" for a day now.

 

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19 minutes ago, Stephen Cooke said:

I tested an A320 using containers at EDDM, no issues at all, completed through pushback. This was at a gate Stu.

 

Okay, thanks. That‘s good to know, so it‘s on my side. I‘ll try to reset some stuff then. 

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